Our goal is to have happy customers. If you have any problems with your order, please feel free to contact us anytime.

Payment Policy:

We accept almost any kind of credit or debit card:

  • U.S. businesses can accept Visa, MasterCard, American Express, JCB, Discover, and Diners Club.
  • Canadian and European businesses can accept Visa, MasterCard, and American Express.
  • We also accept gift and prepaid cards that are one of the above types.

Return Policy:

If you order arrives damaged or is defective, please contact us immediately!

Shipping Damage: If you order arrives damaged, please take pictures and email them to woodcrafts@fastkarma.com. Please keep all packing materials and contact us within 1 business day.

Defective products: If your product is defective, we will replace it at no charge, and will refund the full price plus shipping. Return shipping charges will be credited back to your account once we receive the product.

General: To return a product please contact us by email at woodcrafts@fastkarma.com.
Dissatisfied with Product: If for any reason your purchase is not what you expected, or you do not want it, you may return it for a full refund of the purchase price. All refund items must be unused and returned in original packaging.

Shipping Policy:

  • All domestic orders are shipped via United States Postal Service and will be provided a tracking number.
  • International orders will ship via the least expensive method.
  • Buyer is responsible for shipping charges.

Taxes:

All sales in the State of Illinois are subject to Illinois Sales Tax at the rate of 8.75%.